Temporary Operating HoursJuly 6, 2021
|Employee Solution Center||215-898-7372
|A comprehensive call center with answers to your HR and Payroll related questions||9:00 am - 5:00 pm ET, Monday-Wednesday, Friday 9:00 am - 3:00 pm ET, Thursday|
|Benefits Solution Center||1-866-799-2329
|For questions about Penn's health and life insurance benefits, and FSAs||Regular call center hours:
|Retirement Call Center||1-877-PENN-RET (1-877-736-6738)
|Penn's retirement plans|
|Staff and Labor Relations||215-898-6093
|Emergency employee and labor relations issues||Regular Remote Hours:
8:30 am - 5:00 pm ET, Monday- Friday (Voicemails checked daily)
|Employee Assistance Program||1-866-799-2329
|Employee Assistance Program 1-866-799-2329 www.hr.upenn.edu/eap Personal and professional life issues||Available 24 hours a day, 7 days a week|
|Free and confidential help with navigating healthcare benefits and services||Available 24 hours a day, 7 days a week|
|Care.com Backup Care||1-855-781-1303
|Temporary in-home dependent child and adult care services to help you manage your professional responsibilities||Please register and schedule care in advance.
Care services are available 24 hours a day, 7 days a week.
|A walk-in center that provides onboarding services for new hires and current Penn faculty and staff||On Campus
Monday, Tuesday, and Thursday
9 a.m. to 4:30 p.m., by appointment only
Remote Service Wednesday & Friday 9 a.m. to 5 p.m.