HR Partners

898-HELP and Penn EAP: Support Resources for the Penn Community

News from November 3, 2016

For Students You Know
If you’re concerned about the emotional wellbeing of a student you know, Penn’s 898-HELP line is (215-898-4357) the go-to resource for support. Calls will be answered 24 hours a day, 7 days a week by Division of Public Safety professionals trained by staff from Counseling and Psychological Services (CAPS). For details, visit https://www.publicsafety.upenn.edu/safety-initiatives/help-line-215-898-help/

For Faculty and Staff
Penn's Employee Assistance Program (EAP) provides eligible faculty and staff and their immediate family members with access to free, confidential, around-the-clock counseling and referral services for personal and professional life issues. EAP services are available by phone, online, and through face-to-face sessions.

Call Penn Behavioral Health 24 hours a day, 7 days a week at 1-888-321-4433 or visit https://www.hr.upenn.edu/myhr/worklife/healthy/eap.

For Emergencies
If you need immediate assistance, call the Public Safety Emergency Communications Center at 215-573-3333 or 511 from campus phones.

Other resources available to the Penn community include:

Counseling and Psychological Services (CAPS): 215-898-7021 (weekdays) or 215-349-5490 (nights and weekends – ask for the CAPS counselor on call)

Chaplain’s Office: 215-898-8456

Student Health Service: 215-746-3535

Public Safety Special Services 24/7 Hotline: 215-898-6600

Student Intervention Services: 215-898-6081

Graduate Student Center: 215-746-6868

College Houses and Academic Services: 215-898-5551

School Advising and Student Affairs Offices

Annenberg School for Communication: 215-573-6349

School of Arts and Sciences: 215-898-6341 (College) or 215-898-7577 (Graduate School)

School of Dental Medicine: 215-898-4550

School of Design: 215-898-6210

School of Engineering and Applied Science: 215-898-7246

Graduate School of Education: 215-898-7019

Law School: 215-898-7491

Perelman School of Medicine: 215-898-7190

School of Nursing: 215-898-6687

School of Social Policy and Practice: 215-746-5895

School of Veterinary Medicine: 215-898-3525

Wharton School: 215-898-7613 (Undergraduate) or 215-573-5756 (Graduate School)