HR Partners

898-HELP and Penn EAP: Support Resources for the Penn Community

News from November 3, 2016

For Students You Know
If you’re concerned about the emotional wellbeing of a student you know, Penn’s 898-HELP line is (215-898-4357) the go-to resource for support. Calls will be answered 24 hours a day, 7 days a week by Division of Public Safety professionals trained by staff from Counseling and Psychological Services (CAPS). For details, visit

For Faculty and Staff
Penn's Employee Assistance Program (EAP) provides eligible faculty and staff and their immediate family members with access to free, confidential, around-the-clock counseling and referral services for personal and professional life issues. EAP services are available by phone, online, and through face-to-face sessions.

Call Penn Behavioral Health 24 hours a day, 7 days a week at 1-888-321-4433 or visit

For Emergencies
If you need immediate assistance, call the Public Safety Emergency Communications Center at 215-573-3333 or 511 from campus phones.

Other resources available to the Penn community include:

Counseling and Psychological Services (CAPS): 215-898-7021 (weekdays) or 215-349-5490 (nights and weekends – ask for the CAPS counselor on call)

Chaplain’s Office: 215-898-8456

Student Health Service: 215-746-3535

Public Safety Special Services 24/7 Hotline: 215-898-6600

Student Intervention Services: 215-898-6081

Graduate Student Center: 215-746-6868

College Houses and Academic Services: 215-898-5551

School Advising and Student Affairs Offices

Annenberg School for Communication: 215-573-6349

School of Arts and Sciences: 215-898-6341 (College) or 215-898-7577 (Graduate School)

School of Dental Medicine: 215-898-4550

School of Design: 215-898-6210

School of Engineering and Applied Science: 215-898-7246

Graduate School of Education: 215-898-7019

Law School: 215-898-7491

Perelman School of Medicine: 215-898-7190

School of Nursing: 215-898-6687

School of Social Policy and Practice: 215-746-5895

School of Veterinary Medicine: 215-898-3525

Wharton School: 215-898-7613 (Undergraduate) or 215-573-5756 (Graduate School)