Career Development for Staff
As a manager, you want to invest in professional development that will have positive impact on the efficiency, productivity, quality, and timeliness of your staff and their work.
♦ Start with the End in Mind
When a staff member requests to attend training:
- Discuss why they want to attend the training and what they expect to gain or learn.
- Explain what your expectations are for applying the skills they gain when they return.
- Ask the staff member to submit 3-5 bullet points of what they’ll do differently upon returning from training.
- Set that expectation in advance about how they will identify key learning points and create a plan for applying them back on the job is critical.
♦ Proactively Identify Skills Gaps
Your team may have a skills gap if expectations for communication, collaboration, timeliness, or quality are not being met, or if they could be met more effectively. Consider if:
- A manager or employee performs adequately, but there is room for improvement.
- Incremental improvement in a skill could be useful to your team, department, or organization.
- There are consistent pain points in a process, job, or team.
If so, explore Learning and Education opportunities that can help fill the gap.
Professional Development for Managers
As a manager, you have to attend to your own professional development, too. Use the same strategy for determining your training needs as you do for your staff: If you’re going to invest time in attending training, consider how you will apply the information or skills to your work.
Understanding your training needs may also require self-reflection. Consider:
- Where would you like to be better?
- Where would it benefit your team or the university to be better at something? (The aim is usually to improve a skill you already have, not to learn a completely new skill.)
- Where do you want to go, and where want to grow?
- Where are your personal pain points? What can help you immediately?
- What’s of concern to you right now, and how will training influence that?
Learning and Education also offers a range of Leadership Development programs that can help managers enhance their management and leadership skills.