Health Advocate

The healthcare system is complex, and can sometimes be difficult to navigate. Where do you turn when you’re confused by medical bills or need help finding the right doctor? And what can you do if you try to schedule an appointment, only to be told that the next opening isn’t for another six months?

You have an easy-to-use resource to help you resolve these and other healthcare-related issues. Health Advocate, a free and confidential service, will help you and your family handle any concern with ease. Health Advocate can help you and your family navigate the complex waters of the healthcare system, saving you time, money and worry. All benefits-eligible faculty and staff can use this service, whether you’re covered under Penn’s health benefits or not.

Contacting Health Advocate

Simply pick up the phone and call Health Advocate at 1-866-799-2329 (toll-free), or contact them by email at Trained Personal Health Advocates will work with you one-on-one to find the solutions you need. They’ll help you sort out billing concerns, get approval for covered services, locate the right treatment facilities, coordinate health care for your elderly parents, and more.

For more information, visit Health Advocate’s website .