Division of Human Resources

Employee Assistance Program: Management Support

Coaching Services
Employee Assistance Program (EAP) counselors from Penn Behavioral Health are available by telephone to coach managers on ways to approach staff who appear to have an alcohol, other substance abuse, or personal problem impeding their ability to work. These services are available by calling 1-888-321-4433 and asking for management assistance.

Critical Incident Debriefings (CID's)
EAP counselors can provide customized group programs at the worksite following a traumatic experience for the organizational unit, such as the death of a colleague. For these services, call 1-888-321-4433 and request support for a critical incident.

Organizational Development Services
EAP counselors can provide customized group programs at the worksite for dealing with group development or interaction issues. Organizational development services cover topics including executive coaching, inter-workgroup interaction, individual or intra-workgroup interventions and more. Find out what organizational development services can do for your team.