Division of Human Resources

University of Pennsylvania
Workplace Issue Resolution Program

The University of Pennsylvania is committed to assisting staff members work out issues in the workplace. This program is designed to assist in addressing conflicts in their earliest stages to address the misunderstandings that cause communication breakdown.

Any questions regarding the Workplace Issue Resolution Program can be directed to Staff & Labor Relations at 215-898-6093 or by E-mail to .

Guidelines for Workplace Issue Resolution Program
Workplace Issue Resolution Program Questions & Answers
Code of Conduct for University Mediators